Money Markets
US tax move sets new pace for outsourcing jobs growth
A call centre in Nairobi. In its Vision 2030, the Kenya government identified BPOs and call centres as a pillar to be used in achieving this goal. Photo/ANTHONY KAMAU
Posted Tuesday, November 10 2009 at 00:00
As wages continue to rise in India and the US dollar’s value decreases against the rupee, it becomes expensive for Indian companies to maintain operations solely in India.
In its Vision 2030, that among other things intends to create employment and wealth in the country, the Kenya government identified BPO and Call Center as one of its pillar that it use to archive this goals.
Currently the country has about 50 small operators but only ten are said to be handling big jobs, such as animations, software development and data transcriptions.
The country is trying to position itself to these promising sector through its unique geographical position, skilled population who have good English accent and low labour cost compared to other destinations that it intends to compete with.
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