Corporate News
Telkom to shift focus as it recovers from Sh10bn loss
Mr Mickael Ghossein, Telkom Kenya CEO, said the company had encountered severe conditions in the last trading year that had affected its ability to generate profits. Photo/FILE
Posted Tuesday, March 9 2010 at 00:00
The company now commands most of the fibre optic connectivity in the country, being the main transport vehicle for vital connections like the East African Marine System (TEAMS), the National Fibre Optic Backbone Infrastructure (NOFBI) and in April, providing the sole link for the East African Marine System (EASSy) for the region.
“Regardless of what is happening in the market today, it is clear that fixed line is among the few technologies that can deliver true broadband speeds. It is on this premise that we are pushing on with fixed,” said Mr Ghossein.
Telkom hopes to resolve the recurring vandalism issues it has faced on its fixed line network with a Sh52 million investment in a home made solution that will offer its fixed line clients seamless connectivity.
Fixed wireless
If a customer’s fixed line is cut, the call will be automatically forwarded to either a fixed wireless (CDMA) line or to a Telkom mobile number, meaning that ideally customers never lose their connectivity.
“We have resolved the issue of downtime due to cuts with this solution. It will be a virtually free service as no one will pay any extra tariffs for the handover,” said Angela Ng’ang’a-Mumo, Telkom’s Head of Corporate communications.
Telkom fixed customers can provide up to four alternative lines to which calls can be forwarded if they are not answered within reasonable time.
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