Kisumu brothers turn passion into a Sh25m IT firm
Posted Monday, September 30 2013 at 19:16
- Region’s top computer services dealer started off as a repair shop.
Many successful entrepreneurs among members of the Asian community in Kisumu trace their fortunes to inheritance, but not Satwinder Singh and Kuljeet Singh Rupra who have built one of the biggest IT firms in western Kenya.
Unlike his peers who went knocking on office doors for a job opportunity upon graduation and others who took positions in family businesses, Satwinder armed with a Bachelor of Science degree in IT and the love for computers set out to leave a mark in a field he had interest in since childhood.
While in college, he had exhibited great passion for IT with his colleagues often seeking his help in computer maintenance and repairs. His undying quest to build a name for himself in IT drove him into setting up a repair shop while still in university.
With savings from the repair shop, he opened a cyber café with six computers at the cost of about Sh50,000 in 2009. The cyber doubled up as a workshop where he would offer freelance services.
His competence in IT, he says, attracted many clients seeking computer-based services, a factor he cites as motivation to building the firm. This was to mark the birth of Sumo Computers Limited, now renowned in western Kenya and beyond as one the elite IT solutions provider and for computer hardware sales.
He was later joined his younger brother, Kuljeet, who handles the administration and marketing at the premise. The accounting student says his skills have helped the firm. Together they ventured into selling computer hardware and accessories and rented additional space.
With a focus on customer satisfaction and professional approach to management of the business as the key contributors to their success, the two, Satwinder, 28, and Kuljeet, 26, say they now own a company worth Sh25 million out of sheer determination and good strategy.
Satwinder says ploughing back proceeds into Sumo Computers has kept it growing.
The firm is now an authorised dealer and certified by various global tech companies such as Microsoft, Dell, HP, Kaspersky, Giganet, Dlink, Seimon and Lenovo.
The two entrepreneurs pride themselves in offering IT-related services to various government institutions, education institutions, industries, NGOs and SMEs. They have various partnership certificates and awards to show off.
“We offer a variety of services to suit our clients’ needs. We offer repairs, unified communication systems, structured cabling and building pre-cabling, network consultancy services, wireless connections, network security and firewalls, web design and CCTV installations,” says Kuljeet.
The company also offers wholesale products for resale. From a one-man-shop, the company has now hired degree and diploma holders dealing in the technical aspects of the business and semi-skilled employees who help in selling computer hardware and accessories and running of the retail shop.
Satwinder oozes confidence in staying ahead of competitors, citing unmatched products and services.
“The customer is our most valuable asset and so we go out of our way, investing in keeping track of developments in technology to offer our customers services they would not find anywhere else,” he says.
“We also move to the customers’ physical addresses. This way, we manage to annihilate competition by increasing access and efficiency.”