advertisement

Companies

Lufthansa rolls out new payment plan

Lufthansa crew is welcomed at the Jomo Kenyatta International Airport in Nairobi on March 11, 2014. FILE PHOTO | NMG
Lufthansa crew is welcomed at the Jomo Kenyatta International Airport in Nairobi on March 11, 2014. FILE PHOTO | NMG  

Lufthansa Group will this month introduce a direct-payment option for passengers checking-in at the Jomo Kenyatta International Airport (JKIA), Nairobi.

The airline will enable secure and simple payments at the Nairobi check-in counter and gate by introducing Amadeus Airport Pay.

Travellers will be able to pay for ancillary services, such as excess baggage, with chip cards (credit/debit cards), girocard payments and compatible digital wallets.

The new service, developed by Amadeus and Ingenico, will subsequently be available at more than 170 airports around the world.

“This direct-payment option will further improve the customer experience for our passengers at Jomo Kenyatta International Airport,” said Tobias Ernst, general manager sales East Africa at Lufthansa Group.

The airline added that staff would be able to initiate compensation payments with the card terminals, for instance in case a passenger voluntarily steps back from an overbooked flight.

“To bring secure and seamless payment options to our passengers to ease their individual travel experience is a core objective for the Lufthansa Group,” said Kai Schilb, head of payment at Lufthansa Group Hub Airlines.

advertisement