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Pay-TV firm Zuku raises Internet service prices

Cost changes take effect from September 8. FILE PHOTO | NMG
Cost changes take effect from September 8. FILE PHOTO | NMG 

Internet and pay-TV service provider Zuku has announced price increments of up to Sh300 for its fibre packages effective September 8 in a bid to cushion the business from increasing operating costs.

Zuku, which is owned by Wananchi Group, now says that its slowest Internet package (2Mbps) will cost subscribers Sh1,299 per month while the fastest (250Mbps) will go for Sh19,999 per month.

The firm, which also increased its subscription fees a year ago by as much as Sh2,000, says the price increase will impact nine bouquets while four others will remain unchanged.

Zuku, in a notice sent to its subscribers, said the price adjustment resulted from an “increase in costs and inflationary pressures.”

“We are reviewing our tariffs effective 8th September 2017. This is in a bid to ensure we deliver the best,” Zuku told customers on social media after many protested the adjustment.

“The increase has been necessitated by the investment we’ve put in our network in order to provide superior services to our customers.”

Zuku also announced that two packages – R20 and i20 — will beginning September 8 be upgraded from speeds of 20 Mbps each to 30Mbps and renamed R30 and i30 respectively.

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