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Zain, Safaricom wars go to President’s office

President Kibaki is introduced to Bharti Airtel Chairman Sunil Bharti Mittal (left) by Mr Naushad Merail, the chairman of Zain Kenya (second right), when they called on him at Harambee House. Looking on is the CEO of IBM, Mr Samuel J. Palmisano (second left). Photo/PPS

Mobile phone service provider Zain Kenya has escalated its tariff and competition wars with Safaricom to President Kibaki’s door step, adding a political dimension to what has so far been a purely commercial dispute.

In a hard-hitting letter to Francis Muthaura, the permanent secretary in the President’s office and secretary to the Cabinet dated September 23, Zain accuses the Ministry of Information of uneven handedness in its handling of telecoms market players, citing the recent review of competition rules ‘in favour of Safaricom.’

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