Achievers have a positive attitude while losers have a negative attitude.
It is the attitude that informs their behaviour and actions, which in turn determine what one achieves in life.
It is a nauseating fact that the gap between the rich and the poor is gaping and crying for justice.
With close to 90 per cent of world resources in the hands of 10 per cent of the population ours truly is an unfair society.
I often read a lot of stuff on self-improvement and business success stories. I read a lot of biographies and autobiographies too. In the course of my job, I have had an opportunity to interact with both successful and failed business owners and individuals.
One of the things that interest me most is why some individuals or business owners are more successful than others. What is it that makes some people happier, more satisfied in their careers and relationships than others? Why do we find some people giving freely to charities, having good homes, educating their children in good schools and can afford a good life generally while others lead a life dominated by debts, insecurity, unhappiness and struggle with daily basics?
One thing that comes out dominantly as the common denominator is attitude. Achievers have a positive attitude while losers have a negative attitude. It is the attitude that informs their behaviour and actions, which in turn determine what one achieves in life.
It is a nauseating fact that the gap between the rich and the poor is gaping and crying for justice. With close to 90 per cent of world resources in the hands of 10 per cent of the population ours truly is an unfair society.
Most people get it wrong though. For instance, most of us erroneously believe this disparity is because the rich enjoy some privileges such as inheriting wealth, having rich networks, being born in a certain society or class, got an education and even luck.
However, experts tell us that even if all world resources were redistributed equally among all people, it would take seven years to have a similar scenario.
The real culprit is our attitude towards success and lifestyle people adopt and not necessarily other endowments.
Skills and knowledge are vital but attitudinal attributes contribute about 85 per cent of a person’s success.
Your success in business in 2021 will largely depend on your attitude — the way you think and how you react to your circumstances. It will determine the risks you take and the investments you make in different areas of your business and life.
Business agenda
Unfortunately, it is not your attitude only that counts. Your employees’ attitude is equally important because it’s like you are joined at the hip when it comes to delivery of the business agenda.
Thus, you must ensure they too have the right attitude especially those dealing directly with customers.
Your employees are your greatest assets in achieving your business and individual objectives and that is precisely why it matters to invest in their welfare.
One critical reason that businesses fail or never reach their potential is that employees are not good disciples of their masters.
Training staff
In most cases, they have the right skills and competence but lack attitudinal attributes such as optimism, enthusiasm and resilience.
Many firms put much emphasis on training staff in the areas of skills and knowledge and forget actually attitudinal and soft skills contribute more to success.
It is a zero sum game to invest much in employee’s knowledge and skills if their attitude is all wrong. They will simply never win and sustain customers.
Mr Kiunga is a business trainer and the author of The 7 Pillars of Financial Success. [email protected].
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