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Demystify mobile and online banking to encourage uptake
Only 20 to 30 per cent of banked customers use either mobile or online banking yet 26 million people are actively subscribed to mobile money service providers. PHOTO | FILE
Rapid growth of Kenya’s telecoms sector in the past 10 years has made the technology appear to have always been with us. Few Kenyans can remember when they acquired their first mobile phone or what make it was.
I remember the feeling… free, progressive and empowered. It was not as common then to have one so it also came with a strong sense of achievement that weighed heavily on me and continues to each time I upgrade.
