Ministry seeking to anchor complaints rules in land laws

The Land ministry has given notice, through a proposed amendment to the Land Registration Act, that it wishes to have its public complaints office anchored in law. A special issue of the Kenya Gazette dated 23rd March 2020 introduces an amendment Bill whose principal object is to establish an office of a complaints reviewer.

The memorandum of objects and reasons for the Bill, forwarded through the Leader of Majority Party in Parliament Aden Duale, provides that the office shall be responsible for providing a free, effective and impartial complaints review mechanism at the Lands Registry and Survey of Kenya.