Safaricom has unveiled a new airtime request service that allows subscribers to get top-ups from fellow network users in efforts aimed at boosting the giant telco’s revenue after it posted a 22.2 percent decline in net profits for the full year ended March 2023.
The new service, applicable to both prepay and postpay customers while excluding subscribers on roaming, allows users to put a request to their close relations to send them Safaricom airtime with amounts ranging from Sh10 to Sh100.
