Airtel Money users get airtime refund for fees

Airtel Kenya Managing Director Ashish Malhotra speaks during the launch of Airtel Smarta on February 13, 2025 at Eka Hotel in Nairobi.

Photo credit: Billy Ogada | Nation Media Group

Airtel Money subscribers will recover charges incurred for transfer of money from bank accounts to their respective e-wallets in the form of airtime, as the telco moves to drive an increase in transaction volumes on its e-money platform.

In the announcement made on Thursday, Airtel Kenya Managing Director Ashish Malhotra said customers using Airtel Money to pay to paybills belonging to any network will also enjoy similar benefits.

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