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Homes, businesses feel Kenya Power token glitch pain

kenya power pre-paid tokens

Pre-paid electricity token machines provided by Kenya Power. PHOTO | FRANCIS NDERITU | NMG

By  Brian Ambani

Business Reporter

Nation Media Group

A technical glitch in Kenya Power #ticker:KPLC token vending system Thursday saw households and businesses suffer inconveniences and financial losses.

The hitch made it impossible for customers to purchases tokens and pay electricity bills, with many taking to social media to air their frustrations.

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