Hoteliers have been hit by disruptions ahead of the festive season, a new survey by the Central Bank of Kenya (CBK) shows, as guests increasingly opt for cheaper accommodation on short-stay rental platform Airbnb when attending conferences or on leisure trips.
The CBK survey of hotel executives, conducted in November, found that bed occupancy has dipped in successive months since July as they struggled to retain guests who attend conferences at their facilities during the day and later turn to cheaper Airbnbs for accommodation at night.
