How Safaricom overcharged Hustler loan borrowers

Safaricom overcharged Hustler Fund borrowers to the tune of Sh368 million in the seven months to June 2023, contravening the law governing the Fund.

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Safaricom overcharged Hustler Fund borrowers to the tune of Sh368 million in the seven months to June 2023, contravening the law governing the Fund.

The Auditor-General in a report on operations of the Fund between November 2022 when it was established and June 2023, notes that despite there being legally set interest rates for Hustler Fund loans, Safaricom overcharged borrowers for penalties and rollover fees.

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