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M-Pesa deepens share in Safaricom revenue as voice stutters
Safaricom PLC Chairman, Adil Khawaja (centre) with Safaricom PLC Chief Executive Officer (CEO), Peter Ndegwa and Safaricom PLC Chief Finance Officer, Dilip Pal, during the 2022-2023 Financial Year Results announcement at Michael Joseph Centre on May 11, 2023. PHOTO | POOL
The share of M-Pesa in Safaricom mobile service revenue has deepened to 41.5 percent as earnings from voice and text messaging came under pressure from applications such as WhatsApp.
Safaricom’s mobile service revenue in the financial year ended March 2023 grew by 4.6 percent to Sh282.23 billion, with M-Pesa accounting for Sh117.19 billion or 41.5 percent compared with 39.9 percent in the previous year.