Safaricom will drastically cut charges on M-Pesa to bank transactions by a range of between 23 per cent and 100 per cent at the start of next year as the Central Bank of Kenya pushes forward with its goal of making financial services more affordable.
Banks and Safaricom have not been charging their customers for these transfers since the outbreak of the Covid-19 pandemic, with the waivers part of emergency measures aimed at increasing the uptake of cashless transactions besides offering relief to households.