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Consumers get reprieve as Kenya Power relaxes pay plan
Kenya Power staff repair power lines in Nyeri. The firm was owed Sh12.4 billion in unpaid bills as of June 2016. PHOTO | FILE
Kenya Power has opened a window for staggered payment of accumulated bills in an apparent move to appease consumers angered by its recent update of consumption records.
Hundreds of customers have either been disconnected or served with disproportionately high bills since the utility firm launched a countrywide meter audit campaign late last year in a bid to recover billions of shillings in unpaid bills.