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Kenya Power delays connecting customers after paying Sh12bn
The Cabinet has ordered a split of Kenya’s electricity transmission system to ensure that a power failure in one part does not affect the whole country. FILE PHOTO | NMG
Auditor General Nancy Gathungu has put Kenya Power on the spot for delaying connecting customers who had paid Sh12 billion to the grid, which she says is contrary to the firm’s customer charter.
Ms Gathungu said despite efforts by customers to get linked to the grid, the electricity distributor has not connected them.
