The Kenya Revenue Authority (KRA) plans to roll out a WhatsApp chatbot that will enable taxpayers to generate electronic tax invoices using the popular the messaging app in a bid to further boost voluntary tax compliance, especially among small traders.
The initiative, said the KRA, is meant to further simplify tax invoicing using the newly introduced electronic tax invoice management system (eTIMS), especially for micro, small, and medium enterprises (MSMEs), and curb tax evasion.
