Seven insurers in trouble over compensation delays

Feuds over delayed payments by insurance firms for car repairs have escalated to the CAK.

Feuds over delayed payments by insurance firms for car repairs have escalated to the competition watchdog, with garage owners latching onto a recently adopted legislation that seeks to assist firms with weaker bargaining power to push for a settlement.

Records show that in the financial year 2022/23, the Competition Authority (CAK) intervened on behalf of several motor repairers, forcing at least seven insurance companies to settle delayed payments.

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