Users allowed to sue Safaricom over clients bank details access

DNSimcardRegistration07

City residents queue outside a Safaricom shop along Kimathi Street, Nairobi on April 7, 2022. PHOTO | LUCY WANJIRU | NMG

The High Court has allowed millions of Safaricom subscribers to join a class action suit against the telecoms operator over a clause in the SIM card registration rules that allows the firm to collect bank details of mobile phone users.

Clause 3.2.1 in the data privacy statement, which subscribers filled as part of the re-registration process, states that the telecoms operator can “collect and store information including credit or debit card information, information on bank account numbers, Swift codes or other banking information”.

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