There is no doubt that 2020 has been a defining year. The effects of Covid-19 will shape lives for decades to come on a physical, economic and behavioural level.
Prior to the pandemic, the single biggest change to society was coming through the advance of technology as digitalisation provided greater flexibility, freedom and choice. And although Covid-19 has forced major changes in the way we live, for the time being at least, it’s also accelerated reliance upon digital technologies.
