Dispersed amongst the lush greenhouses of our East African flower capital, Naivasha, the serene beauty of sprawling flower farms belies the internal turmoil brewing among their workforces. Many of us with families and friends in the area often hear of the discontent in some firms in the sector.
Two prominent farms, once symbols of agricultural success and employee satisfaction, embarked on a new strategy to enhance performance through stringent key performance indicators (KPIs). However, this well-intentioned initiative quickly backfired.
