Digital lenders reduce shaming after controls

Digital Financial Services Association of Kenya

Digital Financial Services Association of Kenya chairman Kevin Mutiso. 

Photo credit: File | Nation Media Group

Harassment and debt shaming cases by digital lenders in Kenya have declined by up to 75 percent courtesy of joint efforts between the Office of the Data Protection Commissioner (ODPC) and the Digital Financial Services Association of Kenya (DFSAK).

During a sensitisation session for lenders regarding the compliance guidance notes in Nairobi Thursday, Data Protection Commissioner Immaculate Kassait attributed the decline to the introduction of rules by the Central Bank of Kenya (CBK) two years ago.

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Note: The results are not exact but very close to the actual.