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Clerical jobs stage a comeback as banks expand branches
As businesses expand beyond Nairobi and traditional urban centres, banks are positioning branches closer to entrepreneurs who need working capital, asset finance, trade finance and other services that often require more interaction with banking staff.
Kenya’s banking sector is seeing a renewed demand for clerical workers as lenders expand their branch networks, reversing the recent shift toward hiring management and higher-skilled positions.
Data from the Central Bank of Kenya shows clerical employment jumped 21.3 percent or 2,588 to 14,757 in 2025 from 12,169 a year earlier, marking the biggest annual increase in the category since 2013 when jobs in this category rose by 2,645.
