Any time the Government mentions it, the raging debate on Huduma Namba should not be ignored. Even though its intended purpose, as its name suggests, is to enable individuals to access public services faster, there is clear evidence that the public does not trust it.
We should ask: Why is the public not comfortable with the Huduma Namba? Yet, in countries where the digital identity has been embraced, they have improved the quality of public service. They are also able to hold the Government accountable.
