Kenya’s small businesses must embrace digital transformation

The future of MSMEs will depend not only on access to capital but also on their ability to embrace technology, innovation and data.

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Last week, I came across a Facebook video of a farmer in Kisii advertising fresh matoke. As the mother of a weaning baby, finding quality matoke has always been a challenge.

Like many Kenyans, I hesitated, wondering whether the seller was genuine. I took the chance anyway, and two days later my parcel arrived. It reminded me how technology is transforming markets while highlighting the need for ethical digital practices in an era of online scams.

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