In Kenya, as in many parts of the world, the insurance sector is fundamentally a provider of financial security and stability to individuals and businesses alike. However, despite its importance, the industry is often perceived as a slow adopter of new technologies in favour of its traditional modus operandi.
To truly expand and thrive in the post-pandemic era, it is imperative that the Kenyan insurance industry embraces digital transformation and innovation in line with evolving consumer patterns.
