The plan to increase water bills for Nairobi homes and businesses by up to 40 percent is harsh, especially for residents who continue to endure erratic supply from the service provider.
Yes, we understand that the cost of maintaining the city’s mammoth water supply system is high. But the Nairobi City Water and Sewerage Company (NCWSC) cannot bill for water when consumers experience erratic supply, forcing them to buy from borehole distributors.
