Managing 21st century realities

Jeremy Miller of GE Appliances shows a smart hub, which uses artificial intelligence to help consumers with meal planning and preparation. PHOTO | AFP

The 21st century is regarded as an era of transformations; with the most dramatic technological revolutions in human history after the industrial revolution.

Catalysed by the acceleration of connectivity and cognitive technology, the century has seen the nature of work changing more than ever before. Companies are going more global, and employee groups getting more diverse.

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