Mumuli enjoyed leading teams. She worked for a consulting firm for several years before landing her dream job in the technology sector. One of her favourite leadership activities entailed brainstorming sessions with the engineers and programmers. Mumuli treasured the interaction and the solidification of paths forward gained from the meetings. One Thursday morning, she decided to give her staff a satisfaction survey.
Upon receiving her employees’ feedback and synthesising the results, much to Mumuli’s shock, the workers felt that she lacked inspirational leadership. Horrified, she sought out an organisational behaviourist to clarify her situation and leadership potential.