A mobile phone user inserts a SIM card into a phone. There is a proposed legislative amendment to the Kenya Information and Communications Act to introduce provisions empowering the Minister for Information and Communications to make regulations for the registration of subscribers to telecommunication services Photo/WILLIAM OERI
What you need to know:
Safaricom launches sim registration to ensure compliance
By dialing *232#, customers will now be able to confirm their registration details at no charge
Customers already registered can confirm their registration details by also dialing *232#
There is a proposed legislative amendment to the Kenya Information and Communications Act to introduce provisions empowering the Minister for Information and Communications to make regulations for the registration of subscribers to telecommunication services.
Safaricom plans a nationwide subscriber registration exercise beginning Wednesday to comply with the anticipated law that requires mobile companies to register all SIM card users.
There is a proposed legislative amendment to the Kenya Information and Communications Act to introduce provisions empowering the Minister for Information and Communications to make regulations for the registration of subscribers to telecommunication services.
The Safaricom exercise targets customers who are yet to register their voice or data SIM cards.
In a statement from the company, by dialing *232#, customers will now be able to confirm their registration details at no charge.
Customers already registered can confirm their registration details by also dialing *232#.
A similar SIM card registration campaign was initiated by the Government in June 21, 2010 and applied to customers buying SIM cards for the first time as well as those acquiring additional lines.
This followed a Government’s directive to mobile operators through the Communications Commission of Kenya to ensure that all their subscribers’ identity information is registered pursuant to a directive by President Mwai Kibaki in June 2010.
“I would like to especially appeal to our voice and data customers who have PrePay modems, iPhones, iPads and Tablets to register their lines during this campaign to avoid future disconnection,” said Safaricom CEO Bob Collymore.
Mr Collymore said Safaricom has now made it easier for its customers to register by having additional agents stationed countrywide.
"This is in addition to our Safaricom Shops, Dealer and M-PESA outlets who are all authorised to register customers," said Mr Collymore.
To register their SIM cards, subscribers are required to give their full names, identity document number, physical / postal address, gender, date of birth and alternative contacts.
Customers are also required to present their their original identity cards or other official personal identification documentation including Passports and Military IDs.
In this new campaign, M-PESA customers will not be required to re-register. They will however be required provide additional details such as Physical address, and Alternative contact.
This SIM registration exercise was meant to curb the rising incidences of mobile phone perpetrated crimes, including kidnappings, fraud and hate messages.
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