WhatsApp eats into Kenyan telcos SMS revenue

Apps such as WhatsApp are gaining popularity because while many telcos charge for individual texts, the app-based messages are sent via the telcos’ data plans. PHOTO | FILE

Internet-based mobile messaging services like WhatsApp have eaten into the number of short messages (SMS) sent between January and March, the latest Communications Authority of Kenya data shows.

The messages sent locally during the quarter dropped by 19.7 per  cent to  6.5  billion  from  8.1  billion  messages  sent  during  the previous  quarter.

On-net SMS decreased  from  7.6  billion  posted  during  the  first three months of last year  to  6.0  billion  messages  during  the  corresponding period this year.

Such apps are gaining popularity because while many telcos charge for individual texts, the app-based messages are sent via the telcos’ data plans.

“The significant drop of SMS traffic could be attributed to the popular use of   Over The-Top (OTT) services like WhatsApp and Hangouts,” read part of the CA sector report.

On average, each subscriber sent 57 messages per month.

The number of SMS sent from Safaricom network decreased to 5.8 billion from 7.3 billion messages sent during the previous quarter.

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Note: The results are not exact but very close to the actual.