Ecobank Kenya has connected its customers across 33 other African countries on a mobile app. The mid-tier bank has launched Ecobank Mobile App to enable instant banking for its customers via mobile phones.
“The point is that Africa and Ecobank are moving from the physical way of life to the digital way of life. Digital erases inefficiencies, reduces time and unlocks productivity. The power of digital is quick, efficient and convenient,” said Ecobank Group Chief Executive Ade Ayeyemi during the launch in Nairobi last week.
The app integrates many functions, including Masterpass QR, a mobile payment solution designed and operated in partnership with MasterCard. The mobile app enables customers to send and receive money instantly and open digital accounts.
The lender, a member of the Togo-headquartered Ecobank Transnational, becomes the first bank in the country to launch the Masterpass QR. Ecobank Kenya MD Sam Adjei said by leveraging the power of digital, they will enable customers including the merchant segment to grow their businesses and transact conveniently.
“This is part of our digital offerings, the array supports our drive to digitise banking in the country and across the continent,’’ said Mr Adjei. In October last year the bank announced it was closing nine branches. They were Chambers, Embakasi, Thika Road Mall (TRM) and Gikomba in Nairobi, Ongata Rongai in Kajiado County, Meru, Kitale, Busia and Malindi outlets.
The bank also boosted its alternative channels such as automated teller machines (ATM), points of sale, Internet banking, and credit and debit cards.
Last month, Ecobank moved its head office from the city centre to Fortis Office Park in Westlands after selling Ecobank Towers building located along Muindi Mbingu Street.
The bank has since restructured its regional clustering combining Eastern, Southern and Central Africa under one cluster headquartered in Nairobi. The other regional offices are in Nigeria and Ghana.