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Voice biometrics boosting financial technology access

Voice recognition technology can change the service experience for money transfer, banking and commerce. PHOTO | FOTOSEARCH

Voice, the darling of mobile network operators, has been under siege for years now with the growth of over the top (OTT) service providers.

As a channel of communication it has not seen much by way of innovation and its use has been pigeon-holed by the peer to peer use case.

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