Public hospitals shy away from Kenya's digital trend

Patients walk into the Coast Provincial General Hospital on March 16, 2017. FILE PHOTO | NMG

What you need to know:

  • Study shows State hospitals are least likely to offer e-government services or have a website.
  • 36.7 per cent of public hospitals do not have internet access while only 13.1 per cent of the surveyed institutions have a website.
  • The lack of tech savviness extends to procurement where only 20.3 per cent of the hospitals are using e-procurement platforms.

Public hospitals are among the worst performing State institutions when it comes to technology access and use.

New data indicates that in comparison to other government bodies, public hospitals have the lowest levels of internet access and are less likely to offer e-government services or have a website.

36.7 per cent of public hospitals do not have internet access while only 13.1 per cent of the surveyed institutions have a website.

According to the study, 11.2 per cent of public hospitals have a mobile payment account, making it less convenient for Kenyans to settle their bills electronically when they receive treatment.

The lack of tech savviness extends to procurement where only 20.3 per cent of the hospitals are using e-procurement platforms, the lowest rate among public institutions.

The medical institutions are also more vulnerable to cyber crime with statistics showing that 48.6 per cent of public hospitals have lost data due to virus attacks.

This rate is only second to the losses experienced by institutions at the county government level.

The data is contained in the Public Sector ICT Survey 2016, a statistical report co-authored by the Kenya National Bureau of Statistics (KNBS) and the Communications Authority (CA).

251 level four and five hospitals were interviewed for the survey.

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Note: The results are not exact but very close to the actual.