IBM has tapped Nik Nesbitt, the founder of a Business Process Outsourcing (BPO) firm Kencall as the general manager, East Africa, replacing Tony Mwai who has been promoted to the South Africa office.
Nik will be responsible executing the IBM strategy for the market, and developing strategies according to the market and region size, capabilities, and critical mass.
IBM East Africa office covers Kenya, Uganda, Tanzania, Rwanda, Burundi, Djibouti, and Ethiopia. IBM has offices in Nairobi Kenya and Dar-es-Salaam.
Mr Mwai takes a new role as business leader at IBM’s South Africa office and will be responsible for driving both the established mainframe business as well as leading new initiatives around hardware solutions for the market.
“Through role rotation, it has long been IBM's practice to give executives the opportunity to gain valuable insight and experience across a variety of senior management roles as their careers develop. As a globally integrated enterprise operating in 170 countries, we frequently draw on expertise from around the world to place individuals in roles that allow them to contribute their unique talents in a new geography, while meeting the needs of our clients,” said IBM on its website.
Nesbitt holds MBA from Stanford University and Bachelor’s engineering degrees from Dartmouth College.
Prior to KenCall, Nesbitt held executive sales and marketing positions in the USA at Qwest Communications, Rhythms, US WEST and Square D.