NCBA Group managing director and Kenya Bankers Association chairman John Gachora reflects on his bank’s 2023 full-year performance and the industry’s standing that featured strong profitability and operational metrics amid headwinds relating mostly to the elevation of credit losses/non-performing loans.
We have seen record profitability for most banks and an increase in dividends, but there has also been a deterioration in asset quality from rising non-performing loans; where does this leave the sector?
