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ATM use hits all-time low on shift to cashless banking
ATM usage in Kenya has fallen to record lows as mobile money and digital payments accelerate the country’s shift toward a fully cashless banking system.
The usage of automatic teller machines (ATMs) has dropped to the lowest level since the Central Bank of Kenya (CBK) began reporting the transactions, underscoring the impact of a shift to cashless banking.
There were, for instance, 3.2 million transactions conducted through ATMs in February this year, a sharp fall from peak figures in 2012 when more than 20 million transactions were processed monthly.
