Companies

Jambojet introduces payment of airfare in instalments

jambo

Passengers disembark from a Jambojet plane at Jomo Kenyatta International Airport, Nairobi. FILE PHOTO | NMG

bonface_img

Summary

  • Budget carrier Jambojet is allowing its clients to pay their flights in installments as the airline seeks to boost uptake of air travel amid an economy ravaged by the Covid-19 pandemic.
  • Under the new payment plan dubbed ‘Jaza pole pole’, customers booking Jambojet tickets 60 days in advance will pay a minimum deposit of Sh2,670 of the value of the ticket and clear the remaining balance in three instalments.
  • Passengers using this platform will have up to two hours to make any changes to their booking after the initial deposit has been made.

Budget carrier Jambojet is allowing its clients to pay their flights in installments as the airline seeks to boost uptake of air travel amid an economy ravaged by the Covid-19 pandemic.

Under the new payment plan dubbed ‘Jaza pole pole’, customers booking Jambojet tickets 60 days in advance will pay a minimum deposit of Sh2,670 of the value of the ticket and clear the remaining balance in three instalments.

Passengers using this platform will have up to two hours to make any changes to their booking after the initial deposit has been made.

The airline’s acting managing director Karanja Ndegwa said the move was part of the company’s strategy to help households manage the tough economic times brought about by the pandemic.

“We understand the tough economic times and would want to ensure we cushion our customers, so that they are still able to travel when they want to,” said Mr Ndegwa.

The flexible payment mode allows customers to purchase air tickets on any of Jambojet's six domestic routes –Nairobi, Mombasa, Diani, Malindi, Kisumu, and Eldoret.

Passengers are required to complete paying for their tickets within 21 days prior to the date of travel to any of Jambojet’s destinations.

They are also required to pay 90 percent of the value of the ticket 30 days before the travel date.

Customers under the plan must also clear at least 50 percent of the value of their ticket 60 days prior to travel date.

“We are continuously innovating to provide our customers products and services that are tailor-made to offer flexible, convenient and affordable travel,” said Mr Ndegwa.

The new payment plan comes at a time when the aviation industry is in turmoil following disruptions caused by the Covid-19 pandemic that saw airlines around the world grounded.