Customers of e-commerce firm Jumia are now forced to choose either office or home delivery for purchases after the company withdrew the flexible offline pick-up points alternative.
In-person pickup stations, unlike home and office deliveries, were popular with a section of shoppers keen to save on cash as it cost Sh150 to collect goods from designated points while office deliveries tallied up to Sh300 for locations within the Nairobi’s central business district.
