Kenya Power lost 11,844 customers in the North and Central Rift Valley regions in the year to June 2023, making it the only region where the utility lost clients, even as it steps up disconnections to deal with bill defaults.
The power distributor grew its customer base by 3.3 percent during the period to 9.21 million customers, adding thousands of new customers in Nairobi, Coast, West Kenya, South Nyanza, Mt Kenya, and North Eastern.