Kenya Airways plans to save Sh1bn in switch to digital passenger services

Kenya Airways Chief Information and Data Officer Fredrick Kitunga during an interview at Kenya Airways Base in Nairobi on September 9, 2024.

Photo credit: Bonface Bogita | Nation Media Group

National carrier, Kenya Airways targets savings of up to Sh1billion as it switches to digitised passenger management systems.

Fredrick Kitunga, the chief information and data officer at Kenya Airways, revealed that the airline saved Sh300 million in 2023, by deploying technology solutions in key areas such as travel bookings and anticipates further savings as more functions go digital.

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