More angry customers flock CAK

CAK Director General, Ezra Chiloba

More Kenyans have turned to the CAK to resolve complaints which have ranged from the supply of ineffective goods to wrongful deduction of funds. FILE PHOTO | NMG

The Competition Authority of Kenya (CAK) has become the go-to regulator for consumers seeking redress for all manner of disputes with companies in diverse sectors including retail and financial services.

More Kenyans have turned to the competition watchdog to resolve complaints which have ranged from the supply of ineffective goods to wrongful deduction of funds.

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