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SBM Bank fined Sh0.4m over spam emails to non-customer

An SBM Bank Kenya branch in Nairobi CBD. The lender was fined Sh450,000 for data privacy violations.

Photo credit: File | Nation Media Group

By  Sam Kiplagat

Court Reporter

Nation Media Group

In May 2023, Kevin Kiprotich Rono received an unsolicited email from SBM Bank Kenya. However, since he was not the bank's customer, he ignored the communication.

The emails, however, persisted and in one year, the bank had sent him a total of 327 messages.

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