Taxi-hailing firm Uber imposes waiting fee on Kenya riders

Janet Kemboi, Uber East Africa spokesperson. FILE PHOTO | NMG

Online taxi-hailing firm Uber has started charging a waiting fee on its riders to compensate drivers where they are made to wait by customers for lengthy periods.

On driver’s arrival, Uber will send a notification to the rider advising that the per-minute charge will apply after the allowed first five minutes of waiting.

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Note: The results are not exact but very close to the actual.