"We're all just muddling through, after all. We're all just doing the best we can. We're all struggling with our struggles. Nobody has the answers. And everybody, deep down, is a little bit lost," said Katherine Center.
How does your organisation really work? In delighting the customer, does the operational and financial data just flow in, magically showing stunning performance on a colourful Power BI dashboard? Perfectly planned, is everyone in sync, engaged, fired up, certain they are doing the right thing, working in faultless harmony?
