Recent months have been a tough sail for tech firm Samasource Kenya EPZ, otherwise known as Sama, following scathing reports of staff mistreatment and labour laws misuse after the dismissal of about 200 content moderators earlier in the year.
Sama had been contracted by Facebook owner Meta and tasked with the mandate to carry out content moderation work on its (Meta’s) platforms before the two entities parted ways in January resulting in redundancy notices being issued to the moderators.