Language, literacy, and connectivity gaps create two-tier healthcare system in Kenya

Kenya is also at the forefront in adopting technology to streamline healthcare delivery.

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As technology promises to revolutionise healthcare access, millions of Kenyans find themselves locked out by language, literacy, and connectivity barriers.

When Grace Wanjiku’s five-year-old daughter developed a high fever at 2 am, the domestic worker from Kawangware did what many mothers in distress would do: she reached for her phone to seek help from a doctor and a nearby pharmacist whose contacts she had saved.

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