NHIF system glitch leaves thousands of kidney patients stranded

The National Health Insurance Fund building in Nairobi. 

Photo credit: File | Nation Media Group

A glitch in the National Health Insurance Fund (NHIF) entered its second week Monday, dealing a blow to patients reliant on it for payments towards kidney dialysis.

The system hitch has caused a major backlog in the approval of dialysis sessions, inconveniencing thousands of patients with the life-threatening condition.

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